Articles · AI · Product · Transformation

Where AI actually breaks, backed by data.

An executive series for leaders navigating AI and digital transformation. No hype and no invented numbers. Every claim is anchored in verified research from Gartner, McKinsey, the World Economic Forum, MIT, IBM and Stanford HAI.

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The series

Selected pieces

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$547B Spent on AI. 80% Generated Zero Results.

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Coming soon to the series

Pieces I am working on now. Each one starts from a single verified statistic and a clear point of view.

Human-in-the-Loop

700 agents replaced. Then quietly rehired.

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Klarna · Gartner · IBM

Decision Intelligence

Dashboard-rich, decision-poor.

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Gartner · Decision Intelligence

Shadow AI

90% already use AI. 40% authorized it.

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MIT · McKinsey

Feature Bloat

200 features. Users need 12.

Upcoming

Pendo · Standish Group

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Carolina's assistant

Answers only from verified info

Scripted assistant · no AI guessing · on-context only

Where AI actually breaks, backed by data.

Selected pieces

$547B Spent on AI. 80% of It Generated Zero Measurable Results.

Every $1 in UX Returns $100. So Why Are 70% of Platforms Failing?

The Dirty Secret Behind 54% of AI Transformations Tearing Companies Apart

Digital Transformation Spends $3.4 Trillion. Only 35% Will Work.

91% of Companies Use CRM. Half of Their Users Hate It.

The Job Title That Doesn't Exist Yet, and Why It'll Be the Most Critical Hire

Coming soon to the series