AI · Product · Real Transformation

I design the systems that make AI actually deliver.

Most AI and digital initiatives don't fail because of the technology. They fail when decisions, product strategy and execution stop pulling in the same direction. For more than 20 years, across Telecom, Finance, Healthcare and Enterprise SaaS, I've built the human-centered systems that close that gap and turn it into measurable results.

15
Markets led at Liberty LatAm
14
Enterprise platforms launched
30
People led (20 direct, 10 indirect)
$1.5M
Budget owned, incl. vendor selection
+113%
Lead growth (experience-led)
What I do

The three things I'm hired to get right.

Not interfaces in isolation, but the connected system of strategy, product and adoption that decides whether technology creates value or just adds cost.

01 · AI Product Strategy
Scaling AI for adoption, decisions, and growth.
Decision Intelligence · Growth · Adoption
02 · Enterprise UX & DesignOps
Scaling design across complex SaaS & platform ecosystems.
SaaS · Salesforce · Modular / Headless · DesignOps
03 · Digital Transformation
Aligning product, engineering & business around outcomes.
OKRs · Cross-functional leadership · Centers of Excellence
Selected work

Outcomes, not artifacts.

Real programs at enterprise scale, plus the product-definition work where the evidence said stop. Confidential financials stay private, so results are shown as documented percentages and counts.

From the articles

I write about where AI actually breaks, and I back it with data.

An executive series, every claim anchored in verified research from Gartner, McKinsey, WEF, MIT and others.

All articles →
Open to Director, Sr. Director & Head roles

Turning AI investment into adoption, better decisions and measurable growth.

If that's the kind of leader your team is looking for, let's talk.

Get in touch →

Based in Panama City · U.S. Eastern time year-round · Remote-first, open to frequent travel

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